Online Course Basics

Getting Started

The Online Course Format

Tips & Techniques

Getting Started Checklist

Helpful Websites

Glossary

 


Technical Assistance

Information Technology Help Desk

The IT Help Desk is a service provided by Information Technology.  Questions regarding your SE Key, ethernet support, operating system updates, virus removal, and spyware removal should be directed to the Help Desk. 

E-mail:  helpdesk@semo.edu

Website http://www6.semo.edu/infotech/help

Phone:  573-651-4357

CSTL Technical Support 

As a student enrolled in online courses at Southeast Missouri State University, you are entitled to obtain free technical support.

Student technical support is done primarily via email, though in some cases the support technician may initiate a phone call to obtain more details about the problem.  The CSTL helps instructors to develop and deliver online courses and is extending their expertise to help you, the Southeast Online student, minimize technical problems and maximize your enjoyment and learning in quality online courses at Southeast Missouri State.Need Help? Visit the Southeast Online Technical Support Pages

E-mail:  support@cstl.semo.edu

Website http://online.semo.edu/help

Phone:  573-651-2298

Research Assistance

All students have access to the library’s subscription products, including article databases, encyclopedias, dictionaries, and electronic reference materials.  Questions about logging on to subscription services, searching in databases and catalogs, finding & printing the full text articles, and using MOBIUS member libraries as a Southeast student can be answered by Reference Desk Staff.

 Email:  kentreference@semo.edu

Website: http://library.semo.edu/learn/askus.shtml

Phone:  573-651-2230

Technical Requirements

The most up-to-date technical requirements can be found at http://online.semo.edu/help/requirements.asp

 

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