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My password does not work when I am on my home computer, although it did work when I accessed the class on campus.
If your username and password are working on
certain computers but not in others, chances are the computer is not configured
properly to accept cookies, or that there is a problem with the connection. Do
this:
Make sure you are not typing in the address of
an OIS module directly onto the browser's address bar. Access the class web
site first and then click on the links provided.
If you use an external email service and
received an email from your instructor with the address for the course,
clicking on that address from your email may not actually work if the email
provider is tracking where you click. It may look like you are on a page on
the CSTL server, but it is actually a copy of the page being displayed through
the email service. This recently started happening to students using Hotmail®
accounts. Solution: make sure that the class URL on the address bar
starts with "http://cstl-xxx.semo.edu"or "http://online.semo.edu" or "http://ustudies.semo.edu"
before you attempt to log on. If it shows something else, copy the link and
paste it into the address bar yourself, then hit enter.
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